Key Responsibilities
- Front Office Management
- Welcome and assist visitors, clients, and suppliers in a professional manner.
- Manage visitor logs and issue visitor passes when required.
- Coordinate with concerned departments regarding visitor appointments.
- Telephone & Communication (Answer, screen, and forward incoming calls promptly).
- Take accurate messages and relay them to the relevant personnel.
- Respond to general inquiries via phone, email, and company communication channels.
- Administrative Support (Maintain office records, filing systems, and correspondence, prepare letters, memos, reports, and meeting schedules).
- Support HR and Administration departments with documentation.
- Coordination & Documentation (Maintain employee contact lists and office directories).
- Assist in arranging meetings, conference rooms, and refreshments.
- Monitor office supplies and coordinate replenishment.
- Handle basic customer service inquiries and direct them appropriately.
- Coordinate communication between site teams and head office when required.
Experience & Requirements
- Bachelor's Degree or Diploma in Business Administration or related field.
- Minimum 2-3 years of experience as a receptionist or Front Desk Administrator in the UAE.
- Experience in construction, marine construction, engineering, or contracting companies is preferred.
- Excellent communication skills in English and Arabic language skills will be an advantage.
- Professional appearance and customer-service attitude.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Ability to manage multiple tasks and prioritize work.
- Knowledge of office equipment such as printers, scanners, and telephone systems.
- Full-time position.
- Based at the Head Office in Abu Dhabi.
Working at Marafi
We value professionalism, accountability, teamwork and a strong commitment to quality and safety. Our people are expected to take ownership of their work and contribute to the effective delivery of Marafi's projects and operations.